Festival FAQs

When is the festival?
Unseen Photo Festival takes place this year from the 16th to the 25th of September.

Where can I buy tickets and can I them in advance?
Tickets can be purchased online via our Tickets page, onsite during Unseen Photo Fair at the Westergasfabriek, or at the following festival locations during the days of the festival: Museum Het Schip, Brediusbad, Josilda da Conceicao Gallery. If you buy your ticket online, you need to exchange it for a festival bracelet at one of the three above mentioned locations.

Do you offer a student discount?
Yes, we offer students a discount for the Fair Passe Partout, with which you will be able to enter all festival locations. Please check the Fair Tickets page for more information.

What is a CJP discount and how can I make use of it?
CJP (Cultureel Jongeren Paspoort/Cultural Youth Pass) holders get a € 5 discount at Unseen Photo Festival. Younger than 30 and want to go to Unseen with this discount? Get your CJP for €17.50 and you can use your card right away to get discounts on loads of different cultural activities like a visit to the Rijksmuseum and IDFA. Buy it here.

Can I go to the fair with my festival ticket?
No. To enter the fair, you will need to purchase a fair ticket, either online or onsite. Please check the Fair Tickets page for more information.

Is my ticket valid for one entry only?
Your festival ticket is valid for all festival locations during the full ten days of Unseen Photo Festival. Please check the tickets page for more information.

How do I get to the festival?
All Festival Heart locations are within the Spaarndammer neighbourhood and all within walking distance from each other. Please check the Directions page for more information.
For the various locations of participating cultural institutions, please check their individual pages for full addresses here.

What time is the festival open?
The Festival Heart locations are open daily during 16-25 September from 11.00-18.00. For the special workshops and events during the festival, please visit our Programme page. For the opening times of the various cultural institutions, please check their individual pages here.

Can I bring food or drinks to the festival?
Bringing food or drinks into the festival locations will not be permitted. At the Festival Heart you can enjoy a special festival lunch at Museum Het Schip, or get snacks or ice cream at the Brediusbad.

Can I bring my dog/pet to the festival?
Dogs and other pets are not permitted at the programme locations.

Can I bring my bags?
Yes, you can bring your bags to the festival, but please be aware that you may be requested to leave your bags at the cloakroom, depending on the location.

Can I take photos at the festival?
We are happy for our visitors to document their visit to Unseen Photo Fair & Festival but kindly request that photos and/or videos taken during the event do not get used for commercial purposes. Should you choose to post your photos on social media platforms, please feel free to use our personal handle (@unseenphotofair) as well as those of artists, galleries, locations and/or our hashtags (#unseen2016 #unseenphotofair #unseenfestival).

Can I bring my children?
Children (aged 12 and under) are admitted to the fair and festival free of charge, but must be accompanied by an adult at all times.

Are the locations near the fair?
All festival locations at the Festival Heart in the Spaarndammer neighbourhood are within walking distance of the fair. For more information, please visit our Directions page. For the various locations of the cultural institutions, please check their addresses here.

Are the various locations just galleries showing photography?
No, the festival takes place at a variety of locations, including Museum Het Schip, the public library and outdoor pool, the Brediusbad. For more information on the various locations, please visit the Festival Heart and Cultural Institutions pages.

Are groups allowed at the festival?
Groups are more than welcome at the festival, as long as everyone has a valid ticket. For more information, please send an email to manon@unseenamsterdam.com.

I forgot to print my ticket/don’t have a printer/lost my ticket. Do you have my purchase on record?
Due to time constraints, we will be unable to look up a purchase should this happen. However, we do accept mobile tickets so please be sure to have this on hand, just in case.

Are the festival locations indoors?
At the Festival Heart some locations are outdoors, and some are indoors. The cultural institutions all show photography exhibitions indoors. For more information on the various locations, please visit the Festival Heart and Cultural Institutions pages.

I want to volunteer for the Unseen Photo Festival. Where can I sign up?
We are always looking for volunteers and would be happy to have you on the team. Please sign up by sending an email to volunteer@unseenamsterdam.com.